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Guarantee Registration Aquaray

Guarantee Submission

Thank you for choosing Tropical Marine Centre products!

Please register your products below by filling out your details, listing the products and serial numbers and adding a copy of your proof of purchase (optional). Once complete, hit the ‘submit’ button at the bottom of the page to store the details.

Registering your purchases will activate extended warranties (where applicable) and help to further improve your aftersales experience. If you wish to recall these details yourself, then please create a My TMC account (link) and login before registering. Your data will be stored securely and will not be used for marketing or any purpose other than that stated above.

 

AquaRay Lights

Thank you for choosing AquaRay!

You must now register your AquaRay product below to activate your 5 year guarantee (2 years on power supplies and controllers).

Please note that Tropical Marine Centre reserves the right to decline guarantee claims based on product inspection. Damage not covered under guarantee includes, but is not limited to:

  • Impact damage.
  • Damage or failure arising from exposure to excessive heat.
  • Damage or failure arising from immersion.
  • Damage or failure arising from poor maintenance (lights should be kept clean and free of salt and calcium deposits).
  • Damage or failure arising from incorrect installation (excessive splash or poor ventilation).

If any problems should arise please speak to your retailer as a first point of contact.

located on silver label on packaging
Located in silver plate on light unit
Purchase Date
E.g., 23/08/2019
More information
  • Files must be less than 8 MB.
  • Allowed file types: jpg txt pdf doc docx.

By using this guarantee registration service, you are submitting your personal details (name, email address, city/town and country of residence) for the purposes of identifying you and your product in the event of a future guarantee claim.

By checking this box, you agree to your details being held by TMC, as per the conditions laid out in our Privacy & Cookies Policy  . If you would like to know what personal data we hold about you, or would like us to permanently delete your data, please contact us on info@tropicalmarinecentre.co.uk .

If you do not agree to TMC holding your personal details, you will NOT be able to submit your guarantee registration. In this case, please ensure that you keep your proof of purchase safe as it will be needed in the event of a guarantee claim.